Healthcare AI Assistant

Features & Functionality

We aim to address the challenges with a considerable reduction in costs with the following features provided within our healthcare solution:

• Automated Appointment Booking
• Appointment Scheduling and Management
• Digital Patient Medical History Collection
• On-demand prescription and reports – Integration with EHR
• Daily Medication Reminder
• Automated Email Integration
• Pre-Consultation Diagnostic
• EHR system collaboration
• Automated Training of Assistant
• Live Representative hand-off
• Actionable Analytics
• Customer Insights

Actionable Analytics

While previously their representatives had to manually keep a track of different customers that contact them, AI assistant is a powerful tool for automated analytics.

It now keeps a track of:

• Every user
• Conversation Transcripts
• Channel of contact
• Customer satisfaction